Oklahoma Municipal League
201 N.E. 23rd, Oklahoma City, OK 73105, (405) 528-7515; (800) 324-6651; Fax (405) 528-7560

AMR

Account Management Resources

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OMSC announces partnership with Account Management Resources 

The Oklahoma Municipal Services Corporation (OMSC), the business arm of the Oklahoma Municipal League (OML), has announced a new strategic partnership with Account Management Resources (AMR), a collection agency headquartered in Oklahoma City. 

AMR and its affiliated companies employ over 200 associates dedicated to the processes of recovering money more efficiently and successfully on behalf of their customers.

AMR is  focused on the recovery of money for municipalities and townships in the areas of delinquent utility bills, public safety and code enforcement tickets, outstanding warrants and any other past due accounts  a municipality may incur. AMR utilizes a four-part recovery process including:

  • Process. AMR utilizes a Lean/Six Sigma process where everything is measured and analyzed for improvement and efficiency.

  • Results. AMR maximizes customer recovery rates through increased contact and an optimized process.

  • Culture. AMR’s pay-for-performance, contingent-based cost structure creating a contractual alignment with customers while placing an emphasis on the consumer experience.

  • Experience. With over a 50-year history, AMR has resolved over 2.7 million accounts and has handled over 1 billion dollars for customers.

For more information about how AMR can assist with account recovery, please contact Peter D. Pitchford, Director of Sales at 405.533.6763 or email sales-marketing@amraccounts.com.  Visit the AMR website at:http://www.amraccounts.com.